Frequently Asked Questions

Click the registration button on the 88ad homepage and complete the sign-up form with your full name, date of birth, email address and a secure password. Once submitted, you will receive a verification email — click the link inside to activate your account. The entire process takes under three minutes on both desktop and mobile.

You must be at least 18 years of age to register and use 88ad, or the higher minimum age required by the applicable operator licence or the laws of your jurisdiction, whichever is greater. Age verification via CNIC or passport is mandatory before withdrawals are processed. 88ad does not permit access by minors under any circumstances.

No. Each individual is permitted to hold exactly one account on 88ad. Duplicate or multiple accounts are a serious breach of the Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended, any pending withdrawals held, and bonus winnings forfeited. If you have lost access to your original account, contact support rather than registering a new one.

Pakistani users are typically required to submit a valid, unexpired CNIC (both front and reverse sides) or the biographic page of a current passport, plus a recent selfie or liveness check for biometric matching. In some cases, proof of residential address — such as a utility bill or bank statement dated within 90 days — may also be requested. All documents must be submitted through the secure 88ad verification portal only.

Standard KYC review is completed within 24 to 48 hours of document submission. During busy periods it may take slightly longer. You will receive an email notification when your verification is approved. Withdrawals are held pending verification, so we recommend completing KYC early — ideally before making your first deposit.

Click 'Forgot Password' on the login page and enter your registered email address. A reset link will be sent to that address within a few minutes — check your spam folder if it does not appear in your inbox. The link expires after 30 minutes for security. If you continue to have trouble, contact our 24/7 live chat support team for assistance.

88ad's cashier lists all currently available deposit methods. Payment options referenced for Pakistani users include local methods such as Easypaisa, JazzCash and Raast, bank transfers from institutions such as HBL, UBL, Meezan Bank and Bank Alfalah, and cryptocurrency options including BTC and USDT. Availability may change — always check the live cashier for the current list. These providers are cited as context only and do not endorse or support gambling.

Minimum deposit amounts vary by payment method and are displayed clearly in the cashier before you confirm a transaction. For most local Pakistani payment options the minimum is a modest PKR amount designed to be accessible. Check the cashier for the exact current minimums, as these can be updated periodically.

Withdrawal processing times depend on the method selected. Most requests are reviewed within 24 hours once your KYC verification is complete. Bank transfers and local wallet withdrawals typically settle within one to three business days after approval, though some methods may be faster. Withdrawals may be delayed if your account has an active bonus with an incomplete wagering requirement, or if additional AML checks are required.

No. All withdrawals must be made to an account or wallet that is registered in your own name — the same identity you used to verify your 88ad account. Third-party withdrawals are not permitted under any circumstances. This policy exists to protect users against fraud and to comply with anti-money laundering regulations.

88ad does not charge platform fees on standard deposits. Some payment providers may apply their own transaction fees, which are outside 88ad's control. For withdrawals, any applicable processing fees are displayed clearly in the cashier before you confirm the transaction. Currency conversion fees, where applicable, are also disclosed prior to confirmation.

88ad offers a wide range of sports betting markets, with a strong focus on cricket — including PSL matches, ICC T20 tournaments, Pakistan national team fixtures and international bilateral series. Beyond cricket, the sportsbook covers football, tennis, basketball, UFC and MMA, esports titles and more. Live in-play betting is available on most major events, letting you place bets as the action unfolds.

In-play betting lets you place wagers on events that are already in progress. Markets update in real time as the game develops — for example, ball-by-ball cricket markets during a PSL game or minute-by-minute football match odds. Odds fluctuate rapidly and markets may be suspended briefly after key moments. Bets are accepted subject to a short delay to prevent misuse of real-time data feeds.

88ad's live casino features real human dealers streamed in HD, hosting games including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Andar Bahar, and a range of live game show formats. Tables operate 24 hours a day across multiple bet-limit tiers. Live casino is one of the most popular sections on the platform among players in Karachi, Lahore and Islamabad.

Slot games are purely chance-based games where reels spin to produce random symbol combinations. Each slot has a Return to Player (RTP) percentage — this is the theoretical long-run percentage of staked money the game returns to players. A slot with 96% RTP returns PKR 96 for every PKR 100 wagered over a very large number of spins on average. RTP is a statistical measure, not a per-session guarantee. Individual session results can vary significantly.

Yes. 88ad is fully optimised for mobile browsers on both Android and iOS devices. You can access the complete platform — sports betting, live casino, slots, your account settings and the cashier — through your mobile browser without needing to download a dedicated app. The mobile experience is designed to work smoothly on standard Pakistan mobile data connections.

Welcome bonuses are typically credited automatically when you make your first qualifying deposit after registration, provided you meet the minimum deposit threshold for the offer. Some promotions may require you to opt in via the Promotions section before depositing. Always read the specific bonus terms — including minimum deposit, eligible games and wagering requirements — before making a deposit to ensure you meet the qualifying conditions.

A wagering requirement specifies how many times you must play through a bonus amount before any winnings derived from that bonus can be withdrawn. For example, a PKR 5,000 bonus with a 30x wagering requirement means you must place a total of PKR 150,000 in eligible bets before the bonus-linked funds become withdrawable. Progress is tracked automatically in your account. Not all games contribute equally — check the specific promotion terms for game contribution rates.

Yes. All bonuses on 88ad carry an expiry period, which is stated clearly in the individual promotion's terms. If you do not complete the wagering requirement within the specified time, any remaining bonus balance and associated bonus-derived winnings will be forfeited automatically. Expiry periods vary by promotion — typically ranging from 7 to 30 days from the date the bonus is credited.

No. Bonus funds and winnings generated from bonus funds cannot be withdrawn until the full wagering requirement attached to that bonus has been satisfied. If you request a withdrawal while a bonus wagering requirement is still active, the bonus and any associated winnings may be forfeited before the withdrawal is processed. Your real-money balance — funds deposited that are not linked to a bonus — can typically be withdrawn at any time, subject to standard KYC requirements.

88ad uses industry-standard TLS encryption for all data transmitted between your device and the platform, and stores sensitive personal data including KYC documents encrypted at rest. Access controls, fraud detection systems and two-factor authentication are all in place to protect your account. We recommend enabling 2FA on your account for an additional layer of security. Never share your login credentials with anyone.

Log in to your 88ad account and navigate to Account Settings, then select Security. From there you can enable two-factor authentication using an authenticator app such as Google Authenticator or Microsoft Authenticator. Once enabled, you will be prompted to enter a one-time code from your authenticator app each time you log in from a new device or browser. 88ad strongly recommends all users enable 2FA.

88ad provides a full suite of player protection tools accessible from Account Settings under Safe Play. These include deposit limits, loss limits, session time limits, a cooling-off period (24 hours to 30 days), and self-exclusion. All limit reductions and exclusions activate immediately. Limit increases are subject to a mandatory 48-hour review period. If you are concerned about your gambling, we encourage you to use these tools or speak to our 24/7 support team.

You can activate self-exclusion at any time through Account Settings > Safe Play > Self-Exclusion, or by contacting our 24/7 live chat team. Self-exclusion takes effect immediately — your account is locked, all marketing communications stop, and the exclusion cannot be reversed within the minimum period you select. After the minimum period expires, reinstatement requires a formal request and a 7-day reflection period before access is restored.

88ad does not provide legal advice. Online gambling in Pakistan is subject to restrictions under the Prevention of Gambling Act 1977 and related provincial legislation. We do not claim that use of this platform is lawful in Pakistan or any specific province or city. You are solely responsible for determining whether your participation in online gambling complies with the laws applicable to you. Always verify your local legal position before registering or depositing.